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Download FREE Sample Here to see what is in this Test Bank Fundamentals of Selling 13th Edition Futrell. Note : this is not a text book. File Format : PDF or Word
Chapter 1: The Life, Times, and Career of the Professional Salesperson, Chapter 2: Relationship Marketing: Where Personal Selling Fits, Chapter 3: Ethics First… Then Customer Relationships, Chapter 4: The Psychology of Selling: Why People Buy, Chapter 5: Communication for Relationship Building: It’s Not All Talk, Chapter 6: Sales Knowledge: Customers, Products, Technologies, Chapter 7: Prospecting – The Lifeblood of Selling, Chapter 8: Planning the Sales Call Is a Must, Chapter 9: Carefully Select Which Sales Presentation Method to Use, Chapter 10: Begin Your Presentation Strategically, Chapter 11: Elements of a Great Sales Presentation, Chapter 12: Welcome Your Prospect’s Objections, Chapter 13: Closing Begins the Relationship, Chapter 14: Service and Follow-Up for Customer Retention, Chapter 15: Time, Territory, and Self-Management: Keys to Success, Chapter 16: Planning, Staffing, and Training Successful Salespeople, Chapter 17: Motivation, Compensation, Leadership, and Evaluation of Salespeople
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